Torel Palace Lisbon

Second stay at Torel Palace. Amazing boutique hotel, with awesome staff who are always happy to help. Breakfast is amazing with fresh and quality ingredients and plenty of variety. The views from the resort are breathtaking. There are plenty of places to see in the area, including the beautiful Torel Gardens. There are a couple of convenience stores close by as well as a barbers. The resort has undergone some work and this has only added to its beauty. The waiting staff are always polite and provide a good service. The housekeeping keep the rooms spotless and front of house staff are always polite, helpful and willing to assist with any issues. The stay was so comfortable, I decided to extend my time here.

Extremely high quality mattresses with a wide selection of pillows - will satisfy even the pickiest sleepers. My room was stunningly beautiful with an incredible view. The breakfast food quality, although of limited variety, was outstanding - unbelievable fruit. Some of the staff were truly WORLD CLASS and went out of their way to solve problems that they reasonably wouldn't be expected to (such as Fabio and Philip from the front desk).

This location was so peaceful. The property is tucked away on a hill and feels more like a quiet resort than a hotel in a metropolis. Upon arrival, we were welcomed to the breakfast buffet which had a terrace overlooking Lisbon. At check-in, we were happily surprised to be quickly upgraded from the apartment we had reserved to the villa. The villa was lovely with plenty of space for 2 or even 3 guests and its own private terrace and hot tub. More than anything, our party was blown away by the professionalism and kindness of the staff. We were so thankful for their help, with our luggage, meals, and transport, and overall for making our stay a stellar one.

Staff were friendly and helpful. Hotel amenities great. Rooms clean and well appointed. All rooms are different. Ours was the smallest of the three rooms we booked but had nicer views.

In general a charming, relaxed hotel, great views of the city, many pretty places to sit and enjoy the rooftops city vibe. Staff were willing and warm. Breakfast was good. Penthouse suite was attractive and comfortable with good beds and great views of the skyline. There was construction happening just outside our window while we were staying, but management were very apologetic and did - after a few requests - get the workmen to stop on Saturday morning. They also compensated us for the inconvenience. This work will be finished in a couple of weeks and then there will be more penthouse accommodation.